I upgraded to Design Premium CS4 at the same time I upgraded to Snow Leopard in the hope that the CS4 apps would work better than CS3. Most do, except Acrobat.
At the moment Acrobat 8 works better in Snow Leopard than Acrobat 9. A8 does not crash and all my toolbars do not disappear as they do in A9.1.3. Here is the latest A9 crash report. Can anyone help:
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Process: AdobeAcrobat [737]
Path:?/Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:?com.adobe.Acrobat.Pro
Version: 9.1.3 (9.1.3)
Code Type: X86 (Native)
Parent Process:?launchd [236]
Date/Time: 2009-09-02 07:39:59.887 +0100
OS Version:?Mac OS X 10.6 (10A432)
Report Version:?6
Interval Since Last Report:?47964 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report:?20655 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID:?BFFC42D6-B825-4A67-B584-3B4DC605DA45
Exception Type:?EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread:?0?Dispatch queue: com.apple.main-thread
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[AccHandlerView window]: unrecognized selector sent to instance 0x18d22640'
*** Call stack at first throw:
(
0 CoreFoundation?0x920d158a __raiseError + 410
1 libobjc.A.dylib 0x970aff49 objc_exception_throw + 56
2 CoreFoundation?0x9211d9db -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 CoreFoundation?0x92079026 ___forwarding___ + 950
4 CoreFoundation?0x92078bf2 _CF_forwarding_prep_0 + 50
5 Accessibility 0x7d6c6b50 AcroPluginMain + 25404
6 AppKit?0x912683aa ValueOfAttributeWithDefault + 69
7 AppKit?0x91278cd3 -[NSObject(NSAccessibilityUIElementSpecifier) _accessibilityUIElementPath] + 41
8 AppKit?0x91278c69 _NSAccessibilitySpecifierForUIElement + 67
9 AppKit?0x91200de6 NSAccessibilityPostNotificationForObservedElement + 383
10?AppKit?0x91200c65 NSAccessibilityPostNotification + 28
11?Accessibility 0x7d6c3f70 AcroPluginMain + 14172
12?Accessibility 0x7d6c7619 AcroPluginMain + 28165
13?Accessibility 0x7d6c14c4 AcroPluginMain + 3248
14?Acrobat 0x803ccc53 AcroSecurityBailOutImpl + 2952651
15?Acrobat 0x80140e03 AcroSecurityBailOutImpl + 282491
16?Acrobat 0x80adb75f AcroSecurityBailOutImpl + 10352855
17?Acrobat 0x80134ae9 AcroSecurityBailOutImpl + 232545
18?Acrobat 0x803f06c2 AcroSecurityBailOutImpl + 3098682
19?Acrobat 0x8038f9b9 AcroSecurityBailOutImpl + 2702129
20?Acrobat 0x80082ee6 AcroBundleThreadQuitProc + 3096
21?Acrobat 0x7fe46940 RunAcrobat + 326
22?AdobeAcrobat?0x00002e8b start + 2371
23?AdobeAcrobat?0x0000264a start + 258
24?AdobeAcrobat?0x00002571 start + 41
)
Thread 0 Crashed:?Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation? 0x9211bb07 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x970aff49 objc_exception_throw + 56
2 com.apple.CoreFoundation? 0x9211d9db -[NSObject(NSObject) doesNotRecognizeSelector:] + 187
3 com.apple.CoreFoundation? 0x92079026 ___forwarding___ + 950
4 com.apple.CoreFoundation? 0x92078bf2 _CF_forwarding_prep_0 + 50
5 ...AcrobatPlugin.Accessibility 0x7d6c6b50 AcroPluginMain + 25404
6 com.apple.AppKit? 0x912683aa ValueOfAttributeWithDefault + 69
7 com.apple.AppKit? 0x91278cd3 -[NSObject(NSAccessibilityUIElementSpecifier) _accessibilityUIElementPath] + 41
8 com.apple.AppKit? 0x91278c69 _NSAccessibilitySpecifierForUIElement + 67
9 com.apple.AppKit? 0x91200de6 NSAccessibilityPostNotificationForObservedElement + 383
10?com.apple.AppKit? 0x91200c65 NSAccessibilityPostNotification + 28
11?...AcrobatPlugin.Accessibility 0x7d6c3f70 AcroPluginMain + 14172
12?...AcrobatPlugin.Accessibility 0x7d6c7619 AcroPluginMain + 28165
13?...AcrobatPlugin.Accessibility 0x7d6c14c4 AcroPluginMain + 3248
14?com.adobe.Acrobat.framework 0x803ccc53 AcroSecurityBailOutImpl + 2952651
15?com.adobe.Acrobat.framework 0x80140e03 AcroSecurityBailOutImpl + 282491
16?com.adobe.Acrobat.framework 0x80adb75f 0x7fe44000 + 13203295
17?com.adobe.Acrobat.framework 0x80134ae9 AcroSecurityBailOutImpl + 232545
18?com.adobe.Acrobat.framework 0x803f06c2 AcroSecurityBailOutImpl + 3098682
19?com.adobe.Acrobat.framework 0x8038f9b9 AcroSecurityBailOutImpl + 2702129
20?com.adobe.Acrobat.framework 0x80082ee6 AcroBundleThreadQuitProc + 3096
21?com.adobe.Acrobat.framework 0x7fe46940 RunAcrobat + 326
22?com.adobe.Acrobat.Pro 0x00002e8b start + 2371
23?com.adobe.Acrobat.Pro 0x0000264a start + 258
24?com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1:?Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9835610a kevent + 10
1 libSystem.B.dylib 0x98356824 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x98355ce1 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x98355a86 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x98355511 _pthread_wqthread + 390
5 libSystem.B.dylib 0x98355356 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9835d82a __semwait_signal + 10
1 libSystem.B.dylib 0x9835d4e6 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9835f178 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x926fca2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x926e840d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x926e3d2f MPWaitOnQueue + 250
6 AdobeACE? 0x7fbb1179 ACEMPThread::Task() + 133
7 AdobeACE? 0x7fbb10ed TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x926c79fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
10?libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9832f942 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9835d480 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x983a6743 pthread_cond_wait + 48
3 AdobeAGM? 0x7e4f14c4 pthread_condition_base::Wait(pthread_scoped_lock_base%26amp;) + 26
4 AdobeAGM? 0x7e4f141d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM? 0x7e8e2c30 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM? 0x7e8e3ebb boost::function0%26lt;void, std::allocator%26lt;boost::function_base%26gt; %26gt;::operator()() const + 75
7 AdobeAGM? 0x7e4f12e1 thread_proxy + 45
8 libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
9 libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9835610a kevent + 10
1 com.adobe.Acrobat.framework 0x807d121e AcroSecurityBailOutImpl + 7164822
2 com.adobe.Acrobat.framework 0x8070272f AcroSecurityBailOutImpl + 6318247
3 libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
4 libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9832f95a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9835d469 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9838c268 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation? 0x92e93aec -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation? 0x92e4c881 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation? 0x92e4c764 -[NSConditionLock lockWhenCondition:] + 69
6 ...adobe.acrobat.amtlibwrapper 0x1735d2d1 AVAMTForegroundUpdateCheckEnabled + 116699
7 ...adobe.acrobat.amtlibwrapper 0x17352341 AVAMTForegroundUpdateCheckEnabled + 71755
8 ...adobe.acrobat.amtlibwrapper 0x1735bd60 AVAMTForegroundUpdateCheckEnabled + 111210
9 com.apple.Foundation? 0x92e57964 -[NSThread main] + 45
10?com.apple.Foundation? 0x92e57914 __NSThread__main__ + 1499
11?libSystem.B.dylib 0x9835cfe1 _pthread_start + 345
12?libSystem.B.dylib 0x9835ce66 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
?eax: 0x00000000?ebx: 0x970aff25?ecx: 0xa0aa7500?edx: 0x0000003b
?edi: 0xa0822ab0?esi: 0x18ca5270?ebp: 0xbffff408?esp: 0xbffff3f0
ss: 0x0000001f?efl: 0x00000286?eip: 0x9211bb07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
?cr2: 0x1751e000
Binary Images:
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0x9807c000 - 0x9810dfe3?com.apple.print.framework.PrintCore 6.0 (312) %26lt;C588530A-0F2C-DD72-E308-3B8735125189%26gt; /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9832f000 - 0x984d3feb?libSystem.B.dylib ??? (???) %26lt;068CC3F2-F867-A231-A16C-CC01C29A9816%26gt; /usr/lib/libSystem.B.dylib
0x984d4000 - 0x984d5ff7?com.apple.audio.units.AudioUnit 1.6 (1.6) %26lt;68180B96-381C-A09D-5576-606A134FD953%26gt; /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x984d6000 - 0x98cbbfe7?com.apple.WebCore 6531 (6531.9) %26lt;F9A9848B-9EB0-B912-49F5-7E8010AF2CF1%26gt; /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x98cbc000 - 0x98cbcff7?com.apple.CoreServices 44 (44) %26lt;AC35D112-5FB9-9C8C-6189-5F5945072375%26gt; /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x98cbd000 - 0x98cd1ffb?com.apple.speech.synthesis.framework 3.10.35 (3.10.35) %26lt;57DD5458-4F24-DA7D-0927-C3321A65D743%26gt; /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98dd5000 - 0x98df7ff3?com.apple.DirectoryService.Framework 3.6 (621) %26lt;61569C79-6567-BE8F-4F76-BAC04E5FBF79%26gt; /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x98df8000 - 0x98ef9fe7?libxml2.2.dylib ??? (???) %26lt;C242A74D-280A-90C3-3F79-891624AA45D2%26gt; /usr/lib/libxml2.2.dylib
0x98efa000 - 0x98f06ff7?libkxld.dylib ??? (???) %26lt;152C8DBB-0149-5827-3240-E57CA85CFE5F%26gt; /usr/lib/system/libkxld.dylib
0x98f0f000 - 0x99232fef?com.apple.HIToolbox 1.6.0 (???) %26lt;6F95AF67-678A-D8BC-FFC2-029C9AA2F44A%26gt; /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x992a5000 - 0x992a8fe7?libmathCommon.A.dylib ??? (???) %26lt;1622A54F-1A98-2CBE-B6A4-2122981A500E%26gt; /usr/lib/system/libmathCommon.A.dylib
0xba900000 - 0xba916ff7?libJapaneseConverter.dylib ??? (???) %26lt;4FB5CEEB-8D3E-8C57-1718-81D7CAFBFE69%26gt; /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7?libKoreanConverter.dylib ??? (???) %26lt;A23F9980-5CC8-A44D-6FD6-DBFCBFF4FF28%26gt; /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff?libSystem.B.dylib ??? (???) %26lt;068CC3F2-F867-A231-A16C-CC01C29A9816%26gt; /usr/lib/libSystem.B.dylib
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.18f5
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.0.19.4
Bluetooth: Version 2.2.0f18, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: Hitachi HTS541616J9SA00, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J, 6.83 GB
USB Device: Built-in iSight, 0x05ac?(Apple Inc.), 0x8502, 0xfd400000
USB Device: Hub, 0x05ac?(Apple Inc.), 0x912f, 0xfd100000
USB Device: General Purpose USB Hub, 0x0451?(Texas Instruments), 0x2036, 0xfd130000
USB Device: PowerWave Composite, 0x077d, 0x041a, 0xfd131000
USB Device: USB2.0 Hub, 0x05e3?(Genesys Logic, Inc.), 0x0608, 0xfd110000
USB Device: 2.0 Card Reader, 0x0dda, 0x2005, 0xfd113000
USB Device: Apple Cinema HD Display, 0x05ac?(Apple Inc.), 0x9221, 0xfd120000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac?(Apple Inc.), 0x021b, 0x5d200000
USB Device: IR Receiver, 0x05ac?(Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac?(Apple Inc.), 0x8205, 0x1a100000
USB Device: Hub in Apple Pro Keyboard, 0x05ac?(Apple Inc.), 0x1003, 0x1a200000
USB Device: Kensington Expert Mouse, 0x047d?(Kensington), 0x1020, 0x1a210000
USB Device: Apple Pro Keyboard, 0x05ac?(Apple Inc.), 0x020c, 0x1a230000
FireWire Device: 1394 Storage Front Panel*, Maxtor, Up to 400 Mb/sec
FireWire Device: unknown_device, Unknown
FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec
________________________________________________________________________________ _________________Acrobat 9.1.3 always crashes on closing...It's not happening for me in Acrobat 9.1.3 and Snow Leopard.
Acrobat 9.1.3 always crashes on closing...Try deleting your Acrobat Preferences. Perhaps the preference file is corrupt.
Over the weekend I wiped my hard drive and did a total clean instal of Leopard (not Snow Leopard) - total clean meaning I had to find all my serial numbers when reinstalling apps. A lot of work.
The problems with InDesign have cleared up, but my Acrobat problem remains. However, I have isolated the problem: it occurs after I have done an ''Examine document...'' and removed all metadata and other stuff, then resaved the file. I close the saved file and the file closes leaving an empty window (same as a Microsoft Windows window). The little clock mouse icon spins wildly around (forever), I tell Acrobat to either close this window or quit, and it crashes.
Acrobat closes other ''unexamined'' documents without any problems and thus I have been able to save my toolbars...
Anyone else have this crashing problem? Does anyone have a solution?
Note: if anyone else does a total reinstal of Leopard from Snow Leopard then export your iCal calendars first. They were the only things I lost and this loss was (fortunately) no big deal as they were backed up elsewhere in Leopard.
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